AI that works for you, on your terms
Give built-in AI or your own agents the same access as your team, so you can move from insight to action faster without losing the creativity that makes your work matter.


Gather data
Integrate your tech stack and data into Customer.io with ease.
AI-Native documentation
Give LLMs access to our comprehensive knowledge base, allowing developers to utilize documentation directly within their AI tools, stay in the flow, and integrate quickly.Connect your AI tools
Anything your team can do in Customer.io, your Agent can do. Connect Claude, Cursor, or any MCP-compatible tool through our MCP server for full platform access—segments, campaigns, analytics, and everything in between.CLI
Give AI coding assistants and automation scripts full access to your workspaces from the command line. The same complete access as MCP, built for terminal-first and agent-driven workflows.
Organize audiences
Context-aware recommendations enable you to communicate effectively and build stronger relationships with your end-users.
Prompt to build
Describe your ideal audience and have a segment created in seconds.

Suggested segments
Analyze real-time audience trends and identify new areas of opportunity.

Create content
Easily develop memorable creative assets that align with your campaign strategy and brand.
Extract styles
Bypass manually uploading branding and typography by generating global styles automatically from your domain.Reach every customer
Instantly translate your messages into any language with AI. Create an email, push notification, in-app message, or SMS in any language and deliver it globally in seconds.
Automate touch points
Execute cross-channel campaigns that engage your audience.
In-app message suggestions
Quickly craft in-app messages with automatically generated templates.

Recommended send time
Deliver messages at the specific time of day when each customer is most likely to engage or convert.
Insights that go beyond best practices
Confidently evaluate impact and sync updates across your tech stack.
Audience insights
Our AI learns from your data, providing actionable insights to give you visibility into your customers.

Email content analysis
AI-driven recommendations that optimize messaging and enhance clarity, while maintaining your authentic brand voice.

Analyze surveys
Surface key findings from in-app surveys, along with proactive recommendations to guide the next steps in your strategy.


Your data, secure
Advanced security and privacy controls protect your customer data without limiting AI functionality.
Supercharge your messaging
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