AI that works for you, on your terms
Customer.io is AI-powered—delivering smart assistance with control, so you can maintain creativity while amplifying impact. We're enabling marketers to say more, do more, and listen more—your tech stack fully connected, allowing you to surface insights faster and act on them with confidence.
Gather data
Integrate your tech stack and data into Customer.io with ease.
AI-Native documentation
Give LLMs access to our comprehensive knowledge base, allowing developers to utilize documentation directly within their AI tools, stay in the flow, and integrate quickly.Integrate directly with LLMs
Connect AI tools, such as Claude and Cursor, directly to Customer.io through our MCP server. This enables your AI assistant to create segments, build campaigns, and pull analytics without switching tabs.Generate event descriptions
Automatically populate events from your Data Index with clear descriptions, creating a reliable source of truth for your team.
Organize audiences
Context-aware recommendations enable you to communicate effectively and build stronger relationships with your end-users.
Prompt to build
Describe your ideal audience and have a segment created in seconds.
Suggested segments
Analyze real-time audience trends and identify new areas of opportunity.
Create content
Easily develop memorable creative assets that align with your campaign strategy and brand.
Extract styles
Bypass manually uploading branding and typography by generating global styles automatically from your domain.
Automate touch points
Execute cross-channel campaigns that engage your audience.
In-app message suggestions
Quickly craft in-app messages with automatically generated templates.
Recommended send time*
Deliver messages at the specific time of day when each customer is most likely to engage or convert.
*this feature is coming soon
Insights that go beyond best practices
Confidently evaluate impact and sync updates across your tech stack.
Audience insights
Our AI learns from your data, providing actionable insights to give you visibility into your customers.
Email content analysis
AI-driven recommendations that optimize messaging and enhance clarity, while maintaining your authentic brand voice.
Analyze surveys
Surface key findings from in-app surveys, along with proactive recommendations to guide the next steps in your strategy.
Your data, secure.
Advanced security and privacy controls protect your customer data without limiting AI functionality.
Supercharge your messaging automation
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