AI that does the work, not just the talking
- 14-day free trial
- No credit card required
- Cancel anytime
The customer engagement platform trusted by 9,000+ brands
Most platforms fragment AI into specialist bots. Ours is a single agent that gets sharper with every task.
Persistent memory
Your brand voice, goals, and preferences, remembered across every session.
End-to-end execution
Builds campaigns, analyzes results, and drafts improvements, all in one tool.
Compounding intelligence
Every prompt sharpens the system. Context builds, outputs improve, and performance grows.
Equal access
Use built-in AI or your own agent. Either way, it gets the same access as your team.
“
Customer.io’s flexibility meant that marketing didn’t own this workflow—any team that needed oversight could have visibility and ownership. That was a huge shift.
Higher engagement rates
Increase in referrals
Lift in monthly revenue
Multi-channel strategy conversion
Everything you need
to build smarter customer engagement
Close the gap between idea
and execution
Context that carries across every conversation
The Agent remembers your brand voice, goals, and preferences, so each session picks up where the last one left off.
- Understand your customers deeply
- Enforce guardrails and compliance
- Build on past conversations
Go from a prompt to a fully launched campaign
Describe what you want to achieve and the Agent builds it for you, including trigger, content, timing, and workflow logic.
- Create end-to-end campaigns from a single conversation
- Edit and iterate without starting over
- Understand the reasoning behind every decision
Performance insights without the dashboard digging
Ask how any journey is performing and get clear, data-grounded recommendations on what to do next.
- Compare campaign metrics in plain language
- Surface underperforming messages early
- Identify actionable next steps
Your AI tools work here too
The Agent is built in, but it’s not the only way to put AI to work. Whatever your team can build, launch, or analyze here, your own agent can too.
MCP server
Build segments, launch campaigns, analyze results and manage your workspace from any MCP-compatible environment.
CLI
Give coding agents complete access to your workspaces. No wrappers, no limited toolset.
APIs
Move data in and out of Customer.io from your terminal, Postman, or custom integration.
Mobile SDKs
Purpose-built SDKs for iOS, Android,
and web applications.
Omnichannel messaging that
delivers outcomes
Put the Agent to work
- 14-day free trial
- No credit card required
- Cancel anytime
