Tag

Industry insights

54 posts

Customer.io's "ask agent" prompting box

Why we built one agent, not many

Matthew Newhook

Matthew Newhook

Chief Technology Officer

How company size shapes your customer messaging strategy

Lifecycle marketing

How company size shapes your customer messaging strategy

Molly Evola

Molly Evola

Sr. Content Marketing Manager

Customer messaging playbook: 7 trends, 7 things to try now

Lifecycle marketing

Customer messaging playbook: 7 trends, 7 things to try now

Molly Evola

Molly Evola

Sr. Content Marketing Manager

2026 customer messaging trends: The complete data

Lifecycle marketing

2026 customer messaging trends: The complete data

Molly Evola

Molly Evola

Sr. Content Marketing Manager

Customer messaging in 2026: Email, SMS, push, in-app & beyond

Customer messaging in 2026: Email, SMS, push, in-app & beyond

Molly Evola

Molly Evola

Sr. Content Marketing Manager

Beyond email: How webhooks are changing customer engagement

Lifecycle marketing

Beyond email: How webhooks are changing customer engagement

Molly Evola

Molly Evola

Sr. Content Marketing Manager

Claude Cowork for marketers: AI that executes

Lifecycle marketing

Claude Cowork for marketers: AI that executes

Molly Evola

Molly Evola

Sr. Content Marketing Manager

Talk Shop: Why the best AI use cases aren't the shiny ones

Lifecycle marketing

Talk Shop: Why the best AI use cases aren't the shiny ones

Naomi West

Naomi West

Sr. Product Marketing Manager

Talk Shop: Managing AI like an air traffic controller

Lifecycle marketing

Talk Shop: Managing AI like an air traffic controller

Naomi West

Naomi West

Sr. Product Marketing Manager

Talk Shop: How to use AI without losing your creative soul

Lifecycle marketing

Talk Shop: How to use AI without losing your creative soul

Naomi West

Naomi West

Sr. Product Marketing Manager

Making the business case to switch marketing automation platforms

Message composing

Making the business case to switch marketing automation platforms

Molly Evola

Molly Evola

Sr. Content Marketing Manager

What’s next for lifecycle marketing in 2026

Lifecycle marketing

What’s next for lifecycle marketing in 2026

Molly Evola

Molly Evola

Sr. Content Marketing Manager

logos of best ai marketing automation tools like amplitude, customer.io, and mixpanel

Product-led growth

The 7 best AI powered marketing automation tools

Molly Evola

Molly Evola

Sr. Content Marketing Manager

marketer with hands on head next to floating keyboard, surrounded by conversion rate dashboard showing 29.4% increase and a Connection Error notification on mint green background

Lifecycle marketing

The real challenges lifecycle marketers face in 2025

Molly Evola

Molly Evola

Sr. Content Marketing Manager

Mockup of a white paper guide showing the cover and an inside spread

Lifecycle marketing

People first, AI forward: 2025 lifecycle insights

Janelle P

Janelle P

Content Marketing Manager

Best ai email marketing tools

Message composing

The best AI-enabled email marketing tools

Molly Evola

Molly Evola

Sr. Content Marketing Manager